Selected B2B platforms across twelve sectors. Screenshots are omitted where client confidentiality applies — where you need to see a working system, we demonstrate it live rather than publishing it.
A four-campus training provider processed every enrolment through four spreadsheets and a manual invoice step. Average time from application to confirmed enrolment was nine working days, and roughly 12% of applicants dropped out during the wait. Fee collection required a weekly manual chase list, and term reporting took two staff three days to assemble.
Six clinics scheduled entirely by phone, with front-desk staff spending an estimated 11 hours per week per location on booking calls and paper intake re-keying. No-show rates averaged 19%, and there was no consolidated view of provider utilisation across sites.
A distributor selling to both trade accounts and consumers was constrained by a hosted platform that could not express customer-specific pricing or credit terms. Mobile largest-contentful-paint was 4.8 seconds, stock accuracy sat at 82%, and trade customers phoned orders through because the site could not show their pricing.
Portal leads landed in a shared inbox where average response time was over four hours — well past the point at which conversion collapses. Transaction documents lived across personal drives, commission statements were rebuilt manually each month, and disclosure trails were hard to reconstruct when disputed.
Reconciliation ran on spreadsheets with no audit trail, month-end close took eleven working days, and a prior control audit had raised six findings. Regulatory reporting packs were assembled manually, and evidencing access reviews was effectively impossible.
Dispatch was planned on spreadsheets with no live status. Customer service handled roughly 340 "where is my load?" calls per week that staff often could not answer. Proof of delivery arrived on paper days later, delaying invoicing by an average of five days.