Enterprise
Software DevelopmentCustom Software Development
Bespoke platforms engineered around your actual operating model.
Starting at
$24,000
Timeline
12–24 weeks
AI ChatbotsSubscription productPopularCustomisable
Cyntra Assist
An assistant that answers only from your content
Retrieval-grounded AI assistant for websites and portals, with honest escalation.
5.0 from 1 client review
Subscription5–10 business days setup
$229/ month
Also available as a one-time licence at $9,500 including source code, deployment into your own cloud account and 12 months of updates.
One-off setup and configuration: $900 — includes data migration, process configuration and team training.
Overview
What this platform does
Cyntra Assist answers from your indexed documentation and nothing else. When it lacks a grounded answer it escalates with full transcript context rather than inventing one — and reports the questions it could not answer so you can close content gaps.
Key features
Knowledge base ingestion with scheduled refresh
Retrieval-grounded answers with source citation
Confidence thresholds with honest escalation
Human handover carrying full transcript context
Lead qualification and meeting booking flows
CRM and helpdesk integration
Conversation analytics and content gap reporting
Brand voice and tone configuration
Modules included
01
Knowledge Ingestion
02
Conversation
03
Escalation
04
Lead Capture
05
Integrations
06
Analytics
Use cases
- Businesses with repetitive enquiry volume
- SaaS products with documentation
- Companies needing out-of-hours coverage
- Websites converting poorly on enquiry
Questions about Cyntra Assist
Will it make things up?
Retrieval grounding restricts answers to your indexed content. Below the confidence threshold it escalates rather than guessing, and every conversation is logged for review.
What is included in the monthly price?
Up to 2,000 conversations per month, knowledge refresh, analytics and escalation integration. Additional volume is billed per 1,000 conversations.
Client reviews
Vertical SaaS
Escalates honestly instead of guessing
The confidence threshold matters more than the model. It hands over cleanly with full context rather than inventing an answer, which protects trust.
— Priya RaghavanRelated services
Services that complement this platform
Deployment, integration, migration and support engagements commonly purchased alongside it.
Popular
Software DevelopmentAPI Integration
Reliable connections between the systems you already run.
Starting at
$5,400
Timeline
2–6 weeks
Data and Analytics
Data Migration
Move data between systems with validation and reconciliation evidence.
Starting at
$5,600
Timeline
2–8 weeks
Related packages
Fixed-price setup options
Popular
AI and AutomationAI Chatbot Setup Package
Cyntra Assist deployed, grounded on your content, with escalation configured.
$2,999
3–4 weeks 2 revisions 90 days support
- Cyntra Assist deployed and embedded on your site
- Knowledge base ingestion with scheduled refresh pipeline
- Conversation design with brand voice configuration
- Confidence thresholds and escalation rules
- +6 further deliverables
Recommended for: Businesses with repetitive enquiry volume and existing documentation
Start the conversation
Ready to turn your business process into a scalable digital system?
Talk to a senior engineer, not a sales desk. We will tell you honestly whether technology is the right answer — and what it should cost if it is.
Cyntra Technologies LLC · 212 N 2nd St, Ste 100, Richmond, KY 40475
Cyntra Assist
$229 / month