Managed IT and SupportOngoing — monthly
Maintenance and Support Retainer
Guaranteed senior engineering hours each month for enhancements, defect resolution, technical debt and dependency currency. Unused hours roll forward one month.
Monthly price
$2,400/ month
Ongoing — monthlyDelivery timeline
8Deliverables
ContinuousPost-launch support
Deliverables
Exactly what you receive
| 01 | 20 reserved senior engineering hours per month |
| 02 | Defect triage and resolution with response targets |
| 03 | Enhancement delivery from an agreed backlog |
| 04 | Dependency and framework version currency |
| 05 | Security patch prioritisation |
| 06 | Uptime monitoring and incident response |
| 07 | Monthly planning call and delivery report |
| 08 | Quarterly technical and roadmap review |
This list is the scope. Anything not listed here is handled through a written change order with cost and timeline impact stated before work proceeds.
Available add-ons
| Add-on | Detail | Price |
|---|---|---|
| Priority delivery (compressed schedule) | Reserved capacity to compress the schedule where a fixed date matters. | $480 |
| Extended support (additional 90 days) | Extends the post-launch support window by a further 90 days. | $288 |
| Additional training session | A further two-hour training session with recording and written guide. | $450 |
Start the conversation
Ready to turn your idea into software that works?
Talk to a senior engineer, not a sales desk. We will tell you honestly whether technology is the right answer — and what it should cost if it is.
Cyntra Technologies LLC · 212 N 2nd St, Ste 100, Richmond, KY 40475
Maintenance and Support Retainer
$2,400 / month