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Managed IT Support1–4 weeks

Bug Fix Support

Fixed-scope work to clear the bugs in your app or site.

Starting price
Starting at
$1,200

1–4 weeksTypical timeline
100%Deposit to commence
4Defined deliverables

Fixed architecture before build Written change-order process Full IP transfer on final payment 90-day conformance warranty
Overview

What this engagement is

Sometimes you do not need a retainer — you need a specific list of defects gone. Cyntra triages your backlog, quotes a fixed price for the agreed list and delivers the fixes with tests that prevent regression.

Problems this solves

  • Bugs affecting your users daily
  • A previous developer left issues unresolved
  • Bugs that come back after being "fixed"
  • No tests around fragile areas
  • You need a fixed cost rather than an open-ended retainer

What is included

Defect triage, reproduction and root-cause analysis
Fixed-price quote for the agreed defect list
Fixes with regression tests
Verification in a staging environment
Deployment support
Root-cause summary report

Deliverables

01Resolved defects deployed to production
02Regression test additions
03Root-cause analysis report
04Recommendations to prevent recurrence

How we run it

1Backlog triage and reproduction
2Fixed-price quotation
3Fix delivery with tests
4Verification and deployment

Security considerations

  • Security defects prioritised and disclosed responsibly
  • Temporary, scoped repository access
  • No production data used in testing

Optional add-ons

Add-onPrice
Test coverage improvement sprint$4,800
Code quality audit$3,200

Add-ons are quoted alongside the base engagement and confirmed in your proposal before work begins.

Questions about this service

How do you price this?
Triage is billed at a fixed $1,200 assessment fee, after which you receive a fixed-price quote for the defect list. The assessment fee is credited against the fix engagement if you proceed.
Related packages

Fixed-price options covering this work

Where scope can be defined precisely upfront, these packages remove the need for a discovery engagement.

Managed IT and Support

Maintenance and Support Retainer

Reserved monthly engineering capacity for your custom software.

$2,400/ month
Ongoing — monthly Continuous support
  • 20 reserved senior engineering hours per month
  • Defect triage and resolution with response targets
  • Enhancement delivery from an agreed backlog
  • Dependency and framework version currency
  • +4 further deliverables

Recommended for: Individuals running custom software that needs continuous improvement

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Setup
5–12 business days
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Ready to turn your idea into software that works?

Talk to a senior engineer, not a sales desk. We will tell you honestly whether technology is the right answer — and what it should cost if it is.

Cyntra Technologies LLC · 212 N 2nd St, Ste 100, Richmond, KY 40475

Bug Fix Support
From $1,200
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