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Managed IT Support1–3 weeks setup, then ongoing

System Monitoring

Uptime, performance and error monitoring for your site or app, with real alerting.

Fixed price
$650/ month

1–3 weeks setup, then ongoingTypical timeline
4Defined deliverables

Fixed architecture before build Written change-order process Full IP transfer on final payment 90-day conformance warranty
Overview

What this engagement is

Knowing your system is down before your customers tell you is table stakes. Cyntra implements monitoring across uptime, performance, errors and business-level signals, with alerting tuned so people actually respond.

Problems this solves

  • Outages first reported by your customers
  • Slowdowns noticed only after complaints
  • App errors logged but never reviewed
  • No alert when something critical, like payments, fails
  • Existing alerts ignored because most are noise

What is included

Uptime monitoring from multiple regions
Application performance monitoring
Error tracking with grouping and alerting
Business-process monitoring (e.g. failed payments)
Alert routing with escalation policies
Status page for customer communication
Monthly reliability reporting

Deliverables

01Monitoring dashboards
02Tuned alert rules and escalation policies
03Public or private status page
04Monthly reliability reports

How we run it

1Critical path identification
2Monitoring implementation
3Alert tuning period
4Ongoing management

Security considerations

  • Monitoring access scoped by role
  • No sensitive data in alert payloads
  • Audit trail on alert acknowledgement

Optional add-ons

Add-onPrice
Synthetic user journey monitoring$1,400
24/7 on-call response (monthly)$1,650

Add-ons are quoted alongside the base engagement and confirmed in your proposal before work begins.

Questions about this service

Do you respond to alerts, or just notify us?
Both models are available. Notification-only is included; on-call response with defined action authority is an add-on.
Related packages

Fixed-price options covering this work

Where scope can be defined precisely upfront, these packages remove the need for a discovery engagement.

Software Development

Client Portal Package

Cyntra Client Portal deployed, branded and integrated with your systems.

$4,499
4–6 weeks 2 revisions 90 days support
  • Cyntra Client Portal deployed to your domain
  • White-label branding (logo, colours, email templates)
  • Integration with up to two internal systems
  • Project status and milestone views configured
  • +6 further deliverables

Recommended for: Freelancers and independent consultants fielding constant client status enquiries

Consultation and Discovery

UI/UX Design Sprint Package

Two-week sprint producing research, prototype and a documented design system.

$4,299
2–3 weeks 2 revisions 30 days support
  • Stakeholder and user research (up to 6 interviews)
  • Journey mapping and information architecture
  • Wireframes for all key flows
  • Interactive high-fidelity prototype
  • +5 further deliverables

Recommended for: Individuals about to build an app or site, or with a product people find hard to use

Managed IT and Support

Maintenance and Support Retainer

Reserved monthly engineering capacity for your custom software.

$2,400/ month
Ongoing — monthly Continuous support
  • 20 reserved senior engineering hours per month
  • Defect triage and resolution with response targets
  • Enhancement delivery from an agreed backlog
  • Dependency and framework version currency
  • +4 further deliverables

Recommended for: Individuals running custom software that needs continuous improvement

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Platforms that may remove the need to build

Before a custom build, check whether one of our deployable platforms already covers 80% of your requirement.

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Cyntra LMS Platform

Course delivery with assessment integrity

Learning platform for instructors and creators, with cohorts, assessments and certification.

CoursesCohortsVideo DeliveryAssessments+3 modules
$329/ month
Setup
10–20 business days
Subscribe
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Billing Systems

Cyntra Billing Suite

Invoicing, subscriptions and collections that run themselves

Automated invoicing, subscription billing, failed-payment follow-up and reconciliation for freelancers and creators.

InvoicingSubscriptionsPaymentsDunning+3 modules
$299/ month
Setup
7–14 business days
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Popular
Booking Systems

Cyntra Booking Engine

Appointment and resource scheduling with real capacity rules

Self-service booking for independent professionals, with capacity rules and automated reminders.

AvailabilityResourcesBookingsReminders+3 modules
$249/ month
Setup
5–12 business days
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Ready to turn your idea into software that works?

Talk to a senior engineer, not a sales desk. We will tell you honestly whether technology is the right answer — and what it should cost if it is.

Cyntra Technologies LLC · 212 N 2nd St, Ste 100, Richmond, KY 40475

System Monitoring
$650 / month
Get Access