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finance20 weeksSpecialist commercial lender

Compressing month-end close from eleven days to four

11 → 4 daysMonth-end close duration
6 → 0Outstanding control audit findings
94%Reconciliation items auto-matched
3 days → 1 hrRegulatory pack preparation
The challenge

What was not working

Reconciliation ran on spreadsheets with no audit trail, month-end close took eleven working days, and a prior control audit had raised six findings. Regulatory reporting packs were assembled manually, and evidencing access reviews was effectively impossible.

The solution

What we built

Cyntra built an automated reconciliation engine with exception-only review queues, scheduled regulatory report generation, approval workflows with recorded rationale, and quarterly access review exports designed for auditors.

How we ran it

1

Control mapping

Documented every existing control and the evidence it did or did not produce, jointly with internal audit.

2

Reconciliation engine

Automated matching with configurable tolerance, routing only genuine exceptions to human review.

3

Segregation of duties

Enforced approval limits and four-eyes controls in application logic rather than policy alone.

4

Reporting

Automated the regulatory and management report packs with full lineage back to source.

5

Audit readiness

Built evidence exports specifically formatted for the external audit process.

“Our auditors commented on the quality of the evidence trail. That is not something we expected to hear about a software project.”
— Finance Director, commercial lender
Services delivered

The engagements behind this project

More evidence

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Cutting a training provider's enrolment cycle from nine days to two

Multi-campus vocational training provider

Challenge

A four-campus training provider processed every enrolment through four spreadsheets and a manual invoice step. Average time from application to confirmed enrolment was nine working days, and roughly 12% of applicants dropped out during the wait. Fee collection required a weekly manual chase list, and term reporting took two staff three days to assemble.

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Challenge

Six clinics scheduled entirely by phone, with front-desk staff spending an estimated 11 hours per week per location on booking calls and paper intake re-keying. No-show rates averaged 19%, and there was no consolidated view of provider utilisation across sites.

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ecommerce18 weeks

Doubling mobile conversion for a B2B distributor

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